This is not possible with other live chat tools unless your customers specifically share their contact information with you. WhatsApp also allows you to stay in touch with the customers and send them your latest offers, product launches and more. You can consult your customers live, assist them in searching the right product and convince them to make the purchase. Strategically placing a WhatsApp chat button on your website prompts your customer to talk to you. Here are some benefits and reasons why having a WhatsApp chat button or widget are important to take your business to the next level. This helps you with better marketing, sales and providing prompt customer support using WhatsApp. Having a chat button or chat widget allows you to also enable a live chat experience with your website visitors and customers. However, both the WhatsApp chat widget and chat button work together in tandem. WhatsApp chat button and chat widget are quite similar except for the option where the chat box opens and your customer is prompted to message you. Should you use a WhatsApp button, widget or both?
With WhatsApp live chat never miss a chance to stay at the top of your lead conversion and give your customers the top-tier service they deserve. You can chat with your leads and customers in real-time using WhatsApp. What better way to talk to your customer than their preferred instant messaging app - WhatsApp! Can you use WhatsApp for Live Chat?Ĭustomers want to be attended to and they want to be attended to right now. That’s why, you want to provide a live chat like experience.
That’s where having a WhatsApp chat widget beats the WhatsApp chat button.Īfterall, leads do need that tiny, but impactful little push to turn into a customer. It’s a no-brainer that a CTA button drives customers to take immediate action.
the chat box automatically opens and prompts your customer to have a chat with you. It works on top of a chat button by unlocking an additional option i.e. What is a WhatsApp Widget?Ī WhatsApp chat widget is similar to a WhatsApp chat button. These chats reflect on your WhatsApp business account - giving your customers an easy communication channel and you, a reputation of good customer support and much more.
But customers want to communicate using channels that are convenient to them - like instant messaging apps.Ī WhatsApp button is essentially a chat button using which your customers can connect with you instantly on WhatsApp. All they need to do is click on the chat button placed on your website and chat away. A chat button allows your website visitors and potential customers to connect with you without leaving your website.
0 kommentar(er)
